Medifab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or business.
By using our site or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of data:
1.1. Personal Information
Name, company name, and job title
Email address, phone number, and contact details
Billing/shipping addresses (for order fulfillment)
Any other information you voluntarily submit via forms, email, or inquiries
1.2. Non-Personal Information
Browser type, IP address, device type
Pages visited, time spent on site, referring URLs
Cookies and usage data for analytics and site improvement
2. How We Use Your Information
We collect and use your data to:
Process and fulfill inquiries, orders, and requests
Respond to distributor, investor, or customer questions
Improve our website functionality and user experience
Send relevant product or service updates (if opted-in)
Comply with legal, tax, or regulatory obligations
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing (GDPR Compliance)
If you are in the European Economic Area (EEA), we process your personal data under the following legal bases:
Your consent (e.g., when you submit an inquiry)
To fulfill a contract (e.g., providing product samples or quotations)
Our legitimate interests (e.g., improving our services)
Compliance with legal obligations
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or regulatory guidelines.
5. Cookies and Tracking
Our website uses cookies to:
Analyze website traffic and performance
Remember your preferences and session data
Help improve the structure and content of our site
You can control or delete cookies in your browser settings at any time.
6. Data Sharing
We may share your information with:
Internal Medifab departments (e.g., Sales, Logistics)
Trusted third-party service providers (e.g., hosting, CRM tools), under strict data protection agreements
Authorities or regulators if legally required
We do not share data for marketing or advertising purposes without your consent.
7. Your Data Rights
Depending on your region (especially under GDPR), you have the right to:
Access your personal data
Correct or update inaccurate information
Request data deletion ("right to be forgotten")
Object to processing or restrict data use
Request a copy of your data in a portable format
Withdraw consent at any time (for consent-based data)
To exercise your rights, contact us at info@medifabco.com
8. Data Security
We use appropriate technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, and users should take care when submitting personal information online.
9. International Data Transfers
If you are located outside of Turkey, please note that your data may be transferred to — and processed in — Turkey or other countries where Medifab operates. We ensure all transfers comply with applicable data protection laws.
10. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We recommend checking this page periodically to stay informed.
11. Contact Us
If you have questions, requests, or concerns about your privacy or this policy, please contact us:
📧 info@medifabco.com
🌐 www.medifabco.com
📍 Rr. Miladina Stevica, p.n., Pristina, Kosovo